Free Now integrates public transport tickets into app


Free Now has become the first private mobility provider to integrate regional public transport services into its app. Users can now book public transport services through its app as well as taxis, private cars, eScooters, eBikes, eMopeds, and car sharing. As a result, Free Now offers all modes of transport from a single source.

The first cooperation agreement was signed with Rheinbahn in Germany. Free Now users will be able to book tickets for buses, trams, and underground trains directly in the Free Now app for all tariff zones of the Rhine-Ruhr Public Transport Association (VRR). The integration completes Free Now’s offering of on-demand mobility in one of Germany’s most important metropolitan regions. In fact, with almost 1,100 lines, around 7.8 million inhabitants, and an area of around 7,300 square kilometres, the cooperation with Free Now provides access to Europe’s biggest transport network and the largest urban transport area. That includes major German cities like Düsseldorf, Dortmund, Essen, Bochum, Wuppertal, and Duisburg.

To begin with, users will be able to buy single tickets, day passes, and 48-hour passes. The technical integration has already begun. The ticket sales are possible thanks to a partnership with the Dutch aggregator Tranzer.

Further partnerships with other transport companies in Germany and across Europe are planned for 2023.

Free Now users can book tickets for buses, trams and underground trains directly in the app

Free Now has continuously expanded its own mobility offering for its users since 2020, in partnership with leading mobility players in Germany and Europe. Through this, the Free Now app brings together more than 400,000 vehicles in Europe. This consists of ride-hailing services like taxis and private cars, as well as carsharing, eScooters, eMopeds, and eBikes.

“We’re pleased that we’re the first private mobility platform to be able to offer our users public transport tickets in the biggest population and the largest urban transport area in Europe,” says Thomas Zimmermann, CEO at Free Now. “This is an important next stage for us and, for the first time, we’re enabling end-to-end ticketing for different modes of transport in our app. Linking different mobility offers is crucial to succeed in transforming transportation in Europe. Free Now actively supports this as a partner of public transport. Our goal is to make urban mobility in Europe more sustainable, intelligent, and interconnected.”

“We want to make travel easy,” says Susanne Momberg, chief financial officer of Rheinbahn. “That’s why we like to work with a wide variety of partners in the mobility industry to create a diverse and modern offering. Now that selected VRR tickets are available in the Free Now app, our passengers can buy public transport tickets easily, and benefit from Free Now’s offering at the same time.”

The new travel option is primarily aimed at remote workers who only travel to their place of work occasionally, as well as business travellers or tourists. For example, almost 30% of all Free Now passengers use the app in cities they travel to occasionally. As a platform that’s active across Europe, the company can contribute to strengthening both public transport and the environmental alliance in the long term.

Free Now users do not need to create a new account to book and pay for public transport. They can simply use their existing customer account.

Image: Adobe Stock

Share this story:

About Author


Lauren is a regular contributor to Traffic Technology International (TTi) and a freelance technical journalist. Over the past 15 years, she has worked on a wide variety of B2B publications and websites, including a stint as deputy editor of Traffic Technology International from 2014-2016. She has a degree in English from the University of Exeter. Lauren is mum to two busy little girls. She is always in demand!