IBI Group launches new white-label traveler information software


Global design and technology firm IBI Group has launched a new cloud-hosted, white-label web and mobile traveler information system that has been designed for public- and private-sector clients to provide real-time, multimodal trip planning to the general public.

The Canadian professional services company has released TravelIQ, which offers clients a critical means of communicating traffic, event and road conditions with their customers and the public. A turnkey, value-driven product for regional transportation authorities as well as private-sector clients, TravelIQ’s customizable interface can be quickly and efficiently configured. It also offers North America-wide data sharing, allowing users to seamlessly travel and plan trips across jurisdictions and countries. TravelIQ complements the efforts of transportation authorities to improve public safety by encouraging travelers to avoid problem areas. For private-sector clients, including media and weather agencies, the software can provide location-based services and targeted marketing and advertising opportunities.

TravelIQ standard features include responsive and accessible design, as well as personalized traveler preferences, including multimodal origin-to-destination trip planning. Optional features include multilingual capabilities and social media integration. Additional TravelIQ modules that can be configured depending on client needs, include:

  • Event reporting system (ERS) – hosted in Microsoft Azure, TravelIQ’s ERS allows clients to report on incidents, planned events and road conditions and share the information with customers across North America;
  • Road condition reporting – allows clients to report on winter road and flooding conditions;
  • Interactive voice response (IVR) – an optional communication channel, is also quickly and easily configured.

TravelIQ can incorporate real-time data from the platform’s mobile application, as well as Waze, Here, and regional weather alerts, radar and forecasts. Numerous other data sources, including points of interest (POIs), real-time snow plow and maintenance vehicle tracking, road and traffic conditions, and ITS infrastructure, can be configured within the platform.

IBI Group’s traveler information technology has been part of its intelligence sector portfolio for more than 10 years and it is currently being deployed across the states of Alaska, Wisconsin, New York, Massachusetts, Connecticut, Arizona, Louisiana and Florida. The technology is also being deployed across provinces in Canada and South Africa. The launch of TravelIQ is part of IBI’s ‘Smarter Urban Future’ Strategic Plan that was released in May 2018, which includes the release of a suite of new software-as-a-service (SaaS) products, such as its Smart City Platform.

“We have a long track record of developing traveler information solutions for transportation authorities and the private sector, with our software currently serving one in four Americans and nearly half of the Canadian population,” said Scott Stewart, IBI Group’s CEO. “Our new, white-label TravelIQ product gives clients an efficient option that can be customized to their specific needs, with the added benefit of North America-wide data sharing; making the solution even more convenient for users. I’m proud to add this product to our growing portfolio of software-as-a-service solutions.”

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Adam joined the company in 1994, and has been News Editor of TTT since 2009. In his other role as Circulation Manager, he helped create the original Traffic Technology International distribution list 23 years ago, and has been working on it ever since. Outside of work, he is a keen fisherman, runs a drumming band, and plays an ancient version of cricket.