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Smart Parking

ST Engineering lands Dubai Mall contract for smart parking solution

Saul WordsworthBy Saul WordsworthMarch 1, 20242 Mins Read
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ST Engineering has announced that its Urban Solutions business will be extending its TransCore tolling technology currently used in the Salik Company traffic toll system in Dubai, to a smart car park system at one of the largest malls in the world, Dubai Mall.

The project involves integrating Urban Solutions’ barrier-free smart car park system (developed in Singapore) with the Salik traffic toll system (developed by TransCore) to enable automatic and ticketless parking fee collection at the mall which has over 13,000 parking lots.

This contract is awarded by Salik, Dubai’s toll gate operator, a long-standing TransCore customer who is responsible for the parking management system at Dubai Mall.

“This project demonstrates our Urban Solutions team’s synergistic capabilities by combining TransCore’s expertise in the Salik traffic toll system with the barrier-free smart car park technology developed by Urban Solutions in Singapore.  Through TransCore’s customer network, we found a customer in Dubai Mall. We were able to tap on the capabilities in the U.S., Dubai, and Singapore to offer a superior solution with time and cost benefits. We look forward to extending this enhanced account-based payment solution to other customers in the Middle East,” said Chew Men Leong, president of urban solutions at ST Engineering.

Dubai Mall is situated at the foot of the world’s tallest building, the Burj Khalifa, next to an iconic fountain show

Seamless convenience for motorists

Using Automatic Number Plate Recognition (ANPR) technology, motorists who park at Dubai Mall will have their vehicle licence plate numbers automatically captured and identified for parking fee processing. With the majority of motorists in Dubai already having a Salik account, parking fees will automatically be deducted from their prepaid account, enabling a seamless and ticketless parking experience at Dubai Mall. The barrier-free system will also provide motorists a smooth entry and exit at the car park, avoiding traffic congestion issues.

Operational and maintenance cost savings 

The centralised management and control of car park operations on the smart car park platform will enable Salik to optimise manpower deployment, while an asset management module for preventive maintenance will prevent costly downtime.

Serving as a technology partner to Salik since 2006, TransCore, a U.S. market leader in transportation solutions, designed, built and currently maintains Salik’s award-winning Open Road Tolling system and back office system that includes customer service operations, revenue collection and traffic violation processing.

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Saul Wordsworth

Saul Wordsworth is editor-at-large of Traffic Technology International (TTi), and presenter and producer of the TTi Podcast. He is an author and keen cyclist, and lives in north London.

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