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Public transit

Vancouver transit riders get contactless debit payment option

Tom StoneBy Tom StoneJanuary 16, 20232 Mins Read
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Cubic Transportation System has announced that TransLink commuters will be able to tap their way across every fare gate in Metro Vancouver using their contactless debit card, smartphone and smartwatch digital wallet.

This is made possible with Interac Debit integration into Cubic Transportation System’s fare collection system which operates more than 5,000 Compass Readers across Vancouver. TransLink is first transit agency in Canada to enable Interac Debit payments systemwide

As part of TransLink’s Customer Experience Action Plan – TransLink, Interac, Moneris, and Cubic Transportation Systems upgraded more than 5,000 Compass Readers throughout TransLink’s system to make transit payments more convenient.

The upgrade allows customers to board transit by using Interac Debit with physical cards or through smartphone digital wallets. This allows customers to pay for transit more easily without having to use an in-station Compass Vending Machine or having to pre-load a Compass product with stored value.

Interac Debit payments is one more addition to the suite of available payment options for TransLink customers. Transit users can also pay with contactless credit cards, digital wallets, Compass Cards, Compass Wristbands, and Compass Minis.

“We’re focused on making transit more convenient for customers and this upgrade will particularly benefit those who may not have easy access to a credit card,” says Kevin Quinn, CEO of TransLink. “We were the first transit agency in the country to implement contactless credit card payments, and we’re proud to be the first transit system in Canada to implement contactless Interac Debit payments systemwide as well.”

“Adding Interac Debit to the list of accepted payment methods is a big step forward in contactless innovation,” says Matt Newsome, senior VP and general manager at Cubic Transportation Systems “A diverse set of payment options enable Metro Vancouver transit riders to bring and pay with the credential that best suits their needs, further enabling frictionless travel.”

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Tom Stone

Tom has edited Traffic Technology International (TTi) magazine and its Traffic Technology Today website since May 2014. During his time at the title, he has interviewed some of the top transportation chiefs at public agencies around the world as well as CEOs of leading multinationals and ground-breaking start-ups. Tom's earlier career saw him working on some the UK's leading consumer magazine titles. He has a law degree from the London School of Economics (LSE).

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