Vizzion opens new traffic camera network operations center

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One of the world’s leading providers of traffic camera data and services, Vizzion, has completed its new state-of-the art operations center in North Vancouver, which will increase service monitoring capabilities for the company and its global customers.

Vizzion is expanding its network of over 47,000 cameras across 32 countries, with customers such as Mercedes-Benz, Microsoft and Inrix relying on its expertise to power many widely-used applications and services.

The new operations center comes equipped with advanced service monitoring capabilities, which will allow the Canadian company to gain a more robust insight into the current status of its services, as well as an improved response time.

Integral to this process are the nearly 70 monitors that populate the desks and line the walls of the office, displaying the current status of every region provided by Vizzion worldwide. The new equipment will allow engineers to respond immediately to issues experienced by Departments of Transportation (DOTs) and other agency partners.

The new operations center also houses Vizzion’s extensive array of local servers, as well as increased workspace for its expanding staff, which includes dedicated workstations for engineers to study data and images from its worldwide network.

The company currently boasts coverage in more than 600 cities globally, but the operations center’s monitoring capabilities are developed with expansion in mind. According to year-over-year tracking performed by Vizzion since 2005, the number of online traffic cameras doubles every two-and-a-half years. As such, widespread monitoring of the network of cameras is imperative to ensuring traffic cameras are consistently in service.

The center also integrates monitors displaying Vizzion’s new Poor Visibility Detection service, which proactively scans the network of 47,000 traffic cameras to detect unsafe driving conditions.

By applying weather analytics to existing licensed traffic camera imagery, the company is able to offer a lower cost and wider-reaching alternative to the installation of expensive specialized roadside hardware. Monitors also display global weather and a headline news station, allowing staff to react to major events, such as storms or significant incidents, as they happen.

“With a rapidly growing network of traffic cameras, supplied by over 160 different national and regional agencies worldwide, there are many moving parts,” explained Chris Cooper, Vizzion’s president.

“This new workspace will allow for improved monitoring of our range of services. It’s a space that will foster innovation, and allow us to meet the future demands of our customers.”

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Tom has edited Traffic Technology International magazine and the Traffic Technology Today website since he joined the company in May 2014. Prior to this he worked on some of the UK's leading consumer magazine titles including Men's Health and Glamour, beginning his career in journalism in 1997 after graduating with a law degree from the London School of Economics (LSE).

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