Xerox launches Transit Matrix system to help agencies improve services for riders


A new transit management platform will be available to North American agencies this fall, with the aim of making public transportation more efficient and attractive to current and future riders – both of which are daily operational challenges for many cities.

Xerox has announced the launch of its Transit Matrix Solution, a computer-aided dispatch and automatic vehicle location (CAD/AVL) system, which provides current information, such as real-time vehicle location, messaging and camera feeds, to help the agency make timely, informed decisions and ultimately improve the quality of service to riders. The Transit Matrix Solution consolidates and simplifies vehicle operations, allowing for more integration, expandability and connectivity, with matrixed communications on the bus and across the system. The integrated onboard Vehicle Processor is a durable, high -performance open platform, designed specifically for the public transit industry. The use of industry standard modules allows for technological change, thereby future-proofing the platform.

The companion Vehicle Console features a single-view 10.4in (26.5cm) touchscreen that supports multiple windows, providing route and performance information, as well as security and backup cameras, turn-by-turn maps and fare box information. Dispatchers, supervisors and maintenance workers have instant access to this data, in order to evaluate key performance indicators, ensure equipment is operating as intended, and buses are meeting published service schedules. The new system complements Xerox’s fare collection and open payment systems for transit agencies, which will become core components of the services offered by one of the two entities that the company will divide into by the end of the year. In January, Xerox announced that it plans to separate into two independent, publicly-traded companies: a document technology company; and a business process outsourcing company, which will cover Xerox’s transportation and transit services and systems.

“Transit Matrix equips agencies with the flexibility and connectivity needed to effectively manage fleets in challenging environments and situations,” said Mark Talbot, group president of local government business for the Americas at Xerox. “This solution is unique in that it connects the entire agency with accurate, real-time data, empowering them to make fast and reliable decisions.”

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Tom has edited Traffic Technology International (TTi) magazine and its Traffic Technology Today website since May 2014. During his time at the title, he has interviewed some of the top transportation chiefs at public agencies around the world as well as CEOs of leading multinationals and ground-breaking start-ups. Tom's earlier career saw him working on some the UK's leading consumer magazine titles. He has a law degree from the London School of Economics (LSE).