Conduent showcases interoperable tolling technology at IBTTA Summit 2018


One of the USA’s leading providers of transportation and mobility services, Conduent Incorporated (formerly Xerox Business Services), has been showcasing how its technology can aid the move toward nationwide tolling interoperability at this week’s IBTTA Managed Lanes, AET & Technology Summit.

With nearly 50 million US vehicles equipped with transponders issued to pass through electronic toll lanes, states are developing regional interoperability plans to ensure tolling is seamless and fair for all drivers from one state to the next. At this week’s (April 22-24) IBTTA Summit, which is taking place in Charlotte, North Carolina, Conduent has been demonstrating interoperable-ready tolling systems that include:

• Vehicle Passenger Detection System (VPDS), which uses patented video analytics to identify the number of occupants in a vehicle, allowing transportation and law enforcement agencies to monitor and enforce the use of High Occupancy Vehicle/High Occupancy Toll (HOV/HOT) lanes. This first-to-market HOV/HOT lane compliancy system aims to deter drivers from breaking carpool and Express Toll Lane rules, and has achieved a 95% accuracy rating at speeds up to 100mph (160km/h);

• A performance monitoring and management system, which is an advanced system monitoring and maintenance online management tool that integrates back office and lane equipment and facility and fleet monitoring, while generating automatic work orders and alerts. Ongoing analysis, using advanced data analytics and report generation tools, assists operations teams by providing a gauge on how effective their tolling systems are, allowing them to make maintenance program adjustments as needed to improve efficiency. The solution helps agencies perform preventive and predictive maintenance on their systems, and also ensures the information stored is accurate, actionable and auditable for historical reference.

As well as demonstrating its technology, Conduent will also be participating in the IBTTA conference. The company’s vice president of public sector technology, Mark Cantelli (right), has taken part in a technical breakout session titled, ‘Back Office Systems’, covering the deployment of ‘Interoperability Hubs’. During the session, Cantelli and a panel of experts discussed how CIOs in the tolling industry can deploy a new back office system and support nationwide interoperability with a regional approach.

“The industry’s goal is national tolling interoperability, but to get there, we need to start with regional roll-outs,” said Cantelli. “Regional interoperability provides the flexibility drivers need to cross surrounding state lines without the worry of having enough cash or the correct transponder. As more regional hubs are established, the larger goal of national interoperability can be achieved.”

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Tom has edited Traffic Technology International (TTi) magazine and its Traffic Technology Today website since May 2014. During his time at the title, he has interviewed some of the top transportation chiefs at public agencies around the world as well as CEOs of leading multinationals and ground-breaking start-ups. Tom's earlier career saw him working on some the UK's leading consumer magazine titles. He has a law degree from the London School of Economics (LSE).