Telent wins third major UK traffic signal maintenance contract in 2018


Transportation technology and network services provider Telent Technology Services has been awarded a four-year contract to provide maintenance services for Sandwell Metropolitan Borough Council’s traffic signal network, in the UK’s West Midlands region.

The latest in a series of contracts won by Telent this year, the deal sees the company retain its decade-long traffic services contract with Sandwell MBC, which will include the maintenance of equipment at 109 signalized intersections, 174 pedestrian crossings, and eight journey time monitoring (JTM) camera systems.

The renewed contract is worth up to £2m (US$2.6m) and was secured via a highly competitive tendering process. Having provided maintenance services to Sandwell MBC since January 2008, Telent’s prior experience and thorough understanding of the council’s needs, built via a strong working relationship with its highways department, was demonstrated in the bidding process.

As a result of the Telent team’s assets, variety of equipment and familiarity with the area, the company was in a prime position to deliver premium services and ensure all contract KPIs (key performance indicators) are met.

“We are delighted to continue working with Sandwell Council, an appointment that further demonstrates the breadth of our innovation and proactivity with constantly changing road technology,” said Samantha Harvey, regional manager for transport at Telent, who is managing the Sandwell contract. “Our understanding of the customer is second to none, and this contract highlights our expertise in the traffic sector.”

The first six months of 2018 have been extremely successful for Telent, with a number of contract wins in the traffic sector. Prior to successfully securing the prestigious Sandwell contract, the company was awarded a four-year contract to supply and maintain traffic signal and related ITS (intelligent transport systems) equipment for Stoke-on-Trent City Council. In February, Telent also secured the five-year Oxfordshire County Council contract, comprising the supply, installation and maintenance of signaling equipment and associated ITS on-street solutions countywide.

Telent was also recently appointed the new supplier for Highways England (HE) to operate and manage the National Roads Telecommunications Service, a vital component of the UK’s critical national infrastructure.

As well as its work with HE, the company already holds traffic services contracts with Kent, West Sussex and Gloucestershire county councils, and Transport for London (TfL), together with communications network services contracts for Interoute, London Ambulance Service, Merseyside Fire & Rescue, RNLI, Maritime Coast Guard Agency, and the Metropolitan Police.

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Tom has edited Traffic Technology International (TTi) magazine and its Traffic Technology Today website since May 2014. During his time at the title, he has interviewed some of the top transportation chiefs at public agencies around the world as well as CEOs of leading multinationals and ground-breaking start-ups. Tom's earlier career saw him working on some the UK's leading consumer magazine titles. He has a law degree from the London School of Economics (LSE).