Los Angeles DOT wins national parking innovation award


The Los Angeles Department of Transportation (LADOT) has been named the 2020 Innovative Organization of the Year by the National Parking Association for its work with Conduent Transportation.

The association recognized LADOT for parking initiatives benefiting low-income and economically disadvantaged motorists, including those affected by the Covid-19 pandemic. One example is the department’s Community Assistance Parking Program (CAPP), designed to assist individuals in Los Angeles by allowing them to pay-off parking citations in the form of community service.

LADOT also makes available extended, flexible payment plans for residents who receive citations but have difficulty paying. CAPP participants agree to perform community service hours or receive social services, such as job training or substance abuse counselling, and the program has been used for more than 3,600 citations. Meanwhile, there have been more than 9,000 participants in the extended payment plans, leading to a 90% payment rate compared to a 40% rate with a traditional 3-month plan.

“Together with our partner, Conduent, we are pleased to implement socially-oriented parking policies geared toward alleviating the financial strain for disadvantaged residents. The onset of the pandemic further highlights the importance of these programs,” says Ken Husting, principal transportation engineer, Bureau of Parking Management at LADOT. “The City of Los Angeles is committed to the success of CAPP and the flexible payment plans, and we will continue to promote policies to build an equitable parking program that is responsive to the needs of our community.”

Conduent, which has been awarded contracts as a result of five LADOT competitive procurements over 35 years, also provides dynamic pricing solutions for the department’s LA Express Park on-street parking program. The award-winning program enables the department to manage curbside usage and improve space utilization while reducing congestion and carbon emissions.

“This award exemplifies our strong partnership with LADOT, providing a range of innovative solutions for residents,” says Holly Cooper, vice president and general manager, public safety & curbside management solutions at Conduent Transportation. “These two programs have shown to be vitally important for motorists who need help or have fallen on hard times.”

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Tom has edited Traffic Technology International (TTi) magazine and its Traffic Technology Today website since May 2014. During his time at the title, he has interviewed some of the top transportation chiefs at public agencies around the world as well as CEOs of leading multinationals and ground-breaking start-ups. Tom's earlier career saw him working on some the UK's leading consumer magazine titles. He has a law degree from the London School of Economics (LSE).