London suspends all road user charging schemes to help COVID-19 response


Transport for London (TfL) has announced that all road user charging schemes in the UK capital will be temporarily suspended from today (March 23) until further notice, in order to allow critical workers to travel around the city without incurring fees or restrictions.

The Mayor of London, Sadiq Khan has asked for this move to ensure London’s critical workers, particularly those in the NHS (National Health Service), are able to travel around the city as easily as possible during the current state of national emergency. The suspension also supports the supply chain, the effort to keep supermarkets fully stocked and the city’s continued operation. UK Government advice is that people need to limit social contact and travel should only be undertaken if absolutely necessary. The roads need to be kept clear for the emergency services and critical workers who need to get around by car. Drivers are asked to consider the wider implications when thinking about using their vehicles.

To keep the public transport network running TfL has reduced the number of underground, railway and bus stations open and are ensuring they are appropriately staffed. For some critical workers, in the current circumstances, driving to work will be the simplest option, which is why the charges have been lifted. To further support vital hospital staff getting into work during these challenging times, NHS workers will be given a code that waives the 24-hour access fee for the city’s Santander Cycles scheme, meaning any journey under 30 minutes is free. The Santander Cycles code for NHS workers is valid until April 30, and any number of 30-minute journeys are allowed without being charged. In addition to free access, docking stations near hospitals are being prioritised to ensure there is a regular supply of bikes for medical staff to use.

“People should not be travelling, by any means, unless they really have to. London’s roads should now only be used for essential journeys,” explained Khan. “To help our critical workers get to work and for essential deliveries to take place, I have instructed TfL to temporarily suspend the Congestion Charge, ULEZ (Ultra Low Emission Zone) and Low Emission Zone from Monday. This is not an invitation to take to your cars. To save lives, we need the roads clear for ambulances, doctors, nurses and other critical workers. This is an unprecedented time and I know Londoners are doing everything they can to look after each other. I continue to urge all Londoners to follow the advice of public health authorities and not leave their homes unless it is absolutely essential.”

Paul Cowperthwaite, TfL’s general manager of road user charging, said, “What we are seeing through this crisis is that London’s critical workforce is wider than just the core emergency services. Emergency services workers are absolutely fundamental to our response, but supermarket workers, utilities engineers, refuse collectors, and many more, also need to be able to travel to keep the city functioning. This is why we have temporarily suspended road user charging in the capital.”

Follow us on twitter @TrafficTechMag

Share this story:

About Author


Adam joined the company in 1994, and has been News Editor of TTT since 2009. In his other role as Circulation Manager, he helped create the original Traffic Technology International distribution list 23 years ago, and has been working on it ever since. Outside of work, he is a keen fisherman, runs a drumming band, and plays an ancient version of cricket.