Having already been in place for over 40 years, the Ohio Turnpike and Infrastructure Commission (OTIC) has further extended its existing statewide toll collection system and customer service center maintenance services contract by another five years.
TransCore, one of the leading tolling systems suppliers in the USA’s transportation industry, began its partnership with the OTIC in 1975, when it was selected as the Commission’s toll collection system maintenance provider. Since that time, the company has developed, deployed and maintained additional toll system technologies for the Commission, and the new contract extension will now take the relationship through to the end of May 2021.
TransCore will continue to maintain all facets of the OTIC’s toll collection system located throughout Ohio’s 241-mile (388km) long turnpike network, as well as the agency’s customer service center system located in Berea. The Ohio Turnpike is considered to be one of the safest and most convenient routes for motorists to reach east/west destinations along the state’s northern corridor.
In 2008, the Commission selected TransCore to deploy a comprehensive electronic toll collection system that first introduced Ohio Turnpike motorists to the E-ZPass toll collection system. The project upgraded equipment in 97 entry and 132 exit lanes, and also provided new customer payment convenience with 20 automatic toll payment machines. The complete system integrated touchscreen terminals, weigh-in-motion (WIM) sensors, overhead laser scanners, and both pre- and post-class vehicle classification sensors with TransCore’s Digital Video Audit System. TransCore also developed and installed a new customer service center application and corresponding disaster recovery site, all of which will continue to be maintained under the extended agreement.
“For more than 60 years, our top priority has always been the safety of motorists traveling on the Ohio Turnpike,” said OTIC’s executive director, Randy Cole. “Having designed and reliably maintained so many of our tolling systems, we are confident that TransCore will ensure our systems continue to operate safely, accurately and efficiently.”
Bob Ball, senior vice president at TransCore, noted, “As one of the earliest transportation agencies to envision non-stop travel on its toll roads and bridges, the Ohio Turnpike and Infrastructure Commission fully appreciates the value of safe and reliable transportation facilities. It is our privilege to continue to serve this dedicated group of professionals and their customers.”